We guarantee our services and provide a thorough consultation prior to any service. We are highly trained and committed to excellence. We provide our clients with professional service using the finest products available and provide thorough post-care advice and education on how to maintain the results of your treatment at home.
How you take care of your hair & body is important. Great results are 20% in-salon treatments and 80% how you care for your hair & body in the time between treatments.
We cannot guarantee lasting results if you choose not to follow the recommended pre and post-treatment advice or use unsuitable products.
Children are not permitted in the salon unless they have an appointment and are accompanied by an adult. Written consent is required from a parent or legal guardian for services on any child under 18 years of age.
Booking & Cancellation Policy
If you hold a Gift Voucher please quote your Gift Voucher number when scheduling your appointment.
Bank card details is required to secure appointments.
We respect that your time is valuable and we appreciate that you understand ours is too.
If you are late for your appointment, you will lose that time and your treatment will not be completed to the usual standard of Unique Beauty & Style.
We have a 48 hours cancellation policy. Any cancellations that occur 48 hours or more before the scheduled time are able to be re-booked at NO additional cost to the client.
Any cancellation/reschedule made less than 48 hours in advance will result in a charge equal to 50% of the reserved services.
To ensure you never forget an appointment, a text message and an email will be sent to you requesting confirmation 2 days prior to the date of your appointment.
If you are unwell, I ask that you please contact us as soon as you are able to reschedule your appointment. If it is outside of the 48-hour cancellation window, please reschedule your appointment online.
Please arrive 5 minutes prior to your scheduled appointment. This allows time for consultation and gives you the most value from your treatment time. To keep the serenity of the salon, we ask that you turn off your mobile phone upon arrival.
Package validity periods are advised in each description and will automatically expire after the advised number of days. Packages are non-refundable and non-transferable.
Unopened products may be exchanged within 2 days of purchase. Opened products will not be exchanged.
Unique Beauty & Style diligently monitors the privacy and confidentiality of personal information and ensures compliance to all relevant legislative and moral requirements by instilling discipline in all aspects of the business.
Gift vouchers are not refundable. Gift vouchers are redeemable at the monetary value of the service at the time of purchase and should only be purchased directly from Unique Beauty & Style. Cards purchased through other suppliers will not be honored.
Bring your friend and get 15% discount each.
Loyal customers of Unique Beauty & Style Clients will receive a loyalty card and will receive 10% back. When our customer spends $1000 they receive a $100 reward to spend in services or products.
Appointments may be scheduled online.
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